Any items purchased within the US are eligible for a refund, exchange or store credit. Any items purchased internationally can only return for an exchange or store credit.
Returned merchandise must be in new condition, not worn or altered with all of the original tags still attached – One Time Exchange Only.
Exchange orders are shipped to you free of charge within United States of America (excluding the cost of rush service), however, we do not cover return shipping costs.
If you wish to exchange any items for any reason, you must contact us within 5 days of receipt of the goods. Items can be exchanged for other Items of equal or lesser value at no cost to you. You may exchange it one time only.
Please DO NOT send back any items without contacting us first. Doing so will delay the exchange process.
No exchanges after 7 days on any apparel item.
We refund only the purchase price of the refunded item; we cannot refund shipping, handling insurance charges on refunded orders. If you return one of the items purchased as part of a discount or special offer, your refund will be adjusted accordingly.
If you wish to return any items for any reason, you must contact us within 5 days of receipt of the goods.
Please DO NOT send back any items without contacting us first. Doing so will delay the return process, or you may become ineligible for the return altogether.
In order to return an item, you must obtain a Return Number from us. In order to be eligible for a return, all items must be in original, unworn condition with all of the original tags still attached.
Items can be exchanged for other Items of equal or lesser value at no cost to you. Should you decide to be refunded for your returned items, they are subject to a 25% restocking fee. Shipping is non-refundable.
Once your return has been authorized and processed, please allow one billing cycle on your credit card to see the credit.
*** Special Note to International Customers ***
If you don’t have PayPal account, it may take up to 30 days before PayPal credits your Credit Card account. This is because in some countries, PayPal refunds through batches on certain days.
If you would like to know more about our company, you can send us an email at: firstname.lastname@example.org.